What We Collect and Why
When you open an account, we collect your name, contact details, and the payment identifiers linked to your JazzCash, Easypaisa, or Raast wallet. This lets us process deposits, verify withdrawals, and match transactions to your account. We also log device and session data — browser type,
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IP address, and login timestamps — to detect unusual access and protect your wallet balance. We do not sell your personal data to third parties. Data shared with payment processors is limited to what those processors need to complete your transaction. Where local law in Pakistan
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and eligible regions requires us to retain records, we hold them for the period the law specifies and no longer. You can request a copy of the data we hold on you, ask us to correct inaccuracies, or ask us to delete your account data where
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no legal retention obligation applies. Availability of certain account features depends on local law and the region from which you access the platform. If you have questions about how a specific data point is used, our support team can walk you through it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.